Passageways Vendor Management solution enables you to organize vendor information and contracts, collaborate with other staff on compliance tasks, analyze vendor costs and risks, and keep tabs on vendor performance. Passageways is an exclusive CUNA Strategic Services Strategic Alliance provider for Vendor Management.

Vendor risk management and consequent risk reduction is the key objective of all third-party risk regulations. In most cases, the compliance effort is limited to vendor due diligence document collection. However, the real value of compliance lies in evaluating these documents and assessing the risk of each vendor. This task is generally avoided for two reasons: lack of a consistent process and lack of time.

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OnTrack is a Vendor Management solution that turns relationships into partnerships all the while keeping you compliant. By treating vendors as business partners your organizations efficiency and effectiveness is maximized.

See The Features

OnTrack's rigorous risk management framework includes

  • Risk categories
  • Objective-based scorecards
  • Risk checklists
  • Audit trail of vendor modifications
  • Multi-tier assessment system
  • Default templates
  • Manage external personnel contact information
  • Designate and identify a vendor’s default points of contact


Key Features

  • Apply templates across all or similar vendors
  • Decentralize process through multiple relationship managers
  • Stay on top of vendor costs through contract renewal alerts
  • Eliminate blind spots through vendor review alerts
  • Central repository for all contract data
  • Store unlimited number of contracts
  • Identify internal and external points of contact
  • Audit trail of vendor modifications

The Passageways Difference

Passageways was created with a passion for collaborative solutions. Our team is approachable, thoughtful, knowledgeable and committed to your success.

Passageways offers a level of service unrivaled by other software companies. We want you to succeed because we understand the importance of your project. The Passageways team will partner with you to understand your needs and business objectives throughout your Passageways experience. Starting with implementation, we will work together through planning, training and population phases to help you reach your objectives. Once your portal is live and employees are feeling its early benefits, the Passageways team will be eager to help you explore the next frontier for your Vendor Portal.

When you work with Passageways you are joining a family. We want you to feel as comfortable with us as you would with your family, and that is what sets Passageways apart. That is The Passageways Difference.

The Passageways Difference


The Vendor Management Portal implementation timelines can run anywhere from 30-90 days depending on your goals or when you anticipate your next audit or exam to occur. Your Customer Success Manager will guide you through the implementation process to ensure your objectives are met and the launch of your Vendor Management Portal is successful.

“Other programs available were either much more complex than we needed, or were not much more than an Excel spreadsheet. Passageways' Vendor Management was a perfect fit for our needs."

  • - Brian Zilka
  • Compliance Officer, South Florida Educational Federal Credit Union
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