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We Inspire and Enable Teams to Perform Better, Together.

Imagine what you could do here. At Passageways, having big ideas is not only encouraged, they also have a way of becoming great products, services, and customer experiences. Those who bring passion and dedication to their job help us chart the path forward as well as grow our customer base across the world. 

 

We are a rapidly growing software company that has built our success on relationships, with both our customers and our employees. At Passageways you’ll find fantastic people that have helped us to get to where we are today, and we need more fantastic people to help us get to where we want to be tomorrow.

 

If you are interested in joining the most dedicated, passionate, and fun people you have ever met, then send us your resume and cover letter, and tell us why you’re interested in joining Passageways.

Apply Now

We're Always on the Lookout for Top Notch Talent.

Job Title: VP Finance / CFO

Overview:

Passageways is seeking a Chief Financial Officer/ VP Finance with established experience in a dynamic and high growth environment within the SaaS industry. This individual should be an executive with demonstrated entrepreneurial tendencies who enjoys the challenge of a fast-paced environment, dealing with complex issues, equity fundraising, managing M&A processes and takes pride in understanding the details of the business. The Chief Financial Officer will possess exceptional intellectual, interpersonal and communication skills. He/she must be someone who has a high level of credibility with the organizations that they have led and the external relationships they have built. He/she must be capable of building respect and confidence for the company’s team with customers, suppliers, analysts and board members. It would also be highly valuable if this executive had experience directly managing additional G&A functions such as IT and Legal. Reporting to the CEO, the CFO will be a proven executive and a strategic business thinker who can build upon our current strength to drive the organization to new levels of success. He or she will play a significant role in our impending forecast. Attracting a seasoned financial leader at this juncture in the company’s growth is imperative for attacking the massive market opportunity at the crossroads of Enterprise Security, Cloud, Mobile and Collaboration.

Reports to: CEO

Professional Qualifications :

Due to our rapid growth in this fast-paced market, there is a profound need to bring someone on board who can take our organization to the next level. The ideal candidate will have the following key traits:

  • Expertise and proven leadership skills gained through a track record of operational and financial excellence in Internet, software or SaaS technology companies.
  • Strong prior operational finance experience, preferably within both a start-up and at scale. Prior hands-on responsibility and accountability for the Legal, IT, G&A functions is highly desirable.
  • Demonstrated track record of structuring and implementing processes and controls in the finance functions to ensure highly-reliable, predictable outcomes. Evidence of creating and operating a stable, predictable finance organization in rapidly changing and growing businesses.
  • Strategic Focus – The CFO will be asked to evaluate and enhance the current business model and metrics that measure the company’s performance. The candidate should lead with a deep experience in FP&A versus accounting.
  • Skilled at structuring and negotiating complex financial transactions and business arrangements with direct experience negotiating, structuring and successfully closing credit facilities is critical.
  • Experience raising and structuring deals across multiple forms of capital including, but not limited to, debt and equity.
  • Experience in delivering products and services internationally as well as setting up international company locations.
  • Team player and motivator with proven experience hiring, mentoring, motivating and leading high-performance teams. Ability to access strengths and weaknesses of individuals in each of the finance roles, and attract and retain top talent.
  • Highly credible within the technology industry. Strong credentials with the financial industry, including venture capitalists, analysts, bankers, regulators, accountants, auditors and other relevant personnel. Proven ability to instill confidence with these constituencies.

Personal Qualifications :

The successful candidate must bring intellectual, professional and personal values that complement the team. Certain characteristics will be vital:

  • Excellent cross functional collaborator who wants to build a high performing and fun workplace
  • Strong leadership presence and the professional gravitas to be a true business partner to the CEO.
  • Highly detailed and responsive individual who rolls up his/her sleeves and “knows” the critical numbers of the business.
  • Strong sense of urgency and direct accountability.
  • Demonstrated team player in a culture of open, honest and direct communication. This individual should not be afraid to constructively challenge his/her peers on the executive team, and have a proven ability to contribute to the overall business strategy and direction independent of functional expertise.
  • Outstanding leadership and people management skills with the ability to successfully motivate and challenge a team of talented and creative people at all levels of the organization.
  • Personality that embodies: collaboration, confidence, dedication, personal accountability and conviction without arrogance or inflexibility.
  • Results-oriented with a strong desire to win; will not settle for anything but the best. Highly motivated with drive to be the market leader.
  • Strategic thinker who can create and develop the long term vision and is also a strong personal contributor with a desire to “roll-up their sleeves” and make it happen.
  • Exceptional interpersonal and communications skills with proven track record of quickly building credibility both internally and externally.
  • Impeccable integrity and ethical standards. High energy, participatory style.

Job Title: Product Designer

Overview:

Passageways’ Design Team is seeking a Product Designer to work on consumer and enterprise software applications for the Web, Android and iOS. The ideal candidate is a brilliant problem solver, quick study, self starter, and excellent communicator with a passion for great design and the ability to achieve it. The candidate possesses that rare blend of interaction design, visual design, and prototyping skills.

From brainstorming through implementation, the Product Designer will work with members of the design team, as well as our engineering, marketing, and QA groups. The candidate has the ability to quickly grasp and distill highly complex matters into clean, understandable solutions. She or he is an effective diplomat with strong communication and organizational skills who is willing to prove him/herself within a company of talented individuals. The Product Designer is a key player in determining the future design direction of Passageways’ apps. We are looking for a visionary designer who is ready to and capable of taking software design to the next level.

Location: Lafayette, IN

Requirements/Qualifications:

  • Degree in human interaction sociology, psychology, interaction design, visual design, or equivalent
  • Interaction design
  • Visual design
  • Prototyping skills
  • Strong familiarity with designing for native iOS and Android Apps
  • Permanent work authorization in the US

Job Title: Customer Success Manager

Overview:

Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with. If this is you, there are a lot of people who are adopting our product and we would love your help in taking care of our customers!

Reports to: VP Customer Success

Location: Lafayette, IN

Primary Responsibilities:

  • Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
  • Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
  • Develop, prepare, and nurture customers for advocacy.
  • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
  • Work to identify and/or develop upsell opportunities.
  • Advocate customer needs/issues cross-departmentally.
  • Program manage account escalations.

Requirements/Qualifications:

  • Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.
  • 3+ years of relevant experience.
  • Experience with Salesforce or other Force.com platforms.
  • Proficient in Office software.
  • Prior experience in closing sales deals at the executive level a plus.
  • Proven ability to drive continuous value of our product(s).
  • Familiarity working with clients of all sizes.
  • Impeccable written and verbal communication skills.
  • Detail oriented and analytical.
  • Strong team player but still a self-starter.
  • Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
  • You’re driven: No one needs to push you to excel; it’s just who you are.
  • Eager to learn, adapt and perfect your work; you seek out help and put it to good use.
  • You want to help and serve our customers: They win, so you win.

Job Title: Salesforce Administrator

Overview:

Passageways is a rapidly growing software company that has built our success on relationships, with both our customers and our employees. We know that in the technology field it’s the people that make a business thrive. At Passageways you’ll find fantastic people that have helped us to get to where we are today, and we need more fantastic people to help us get to where we want to be tomorrow.

The Salesforce Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users, and adding basic custom fields.

Reports to: Director of Marketing

Location: Lafayette, IN

Primary Responsibilities:

  • Perform all the roles of the Salesforce CRM administrator including managing and maintaining databases, managing licenses, setting up profiles, installing company apps, create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and function
  • Manage data entry workflows and maintain data integrity (i.e. updating ownership, managing duplicates, missing data, ensuring data is properly segmented for targeting purposes)
  • Develop and create customized reports and dashboards. Produce ad hoc reports to help sales management drive results and uncover trends
  • Maintain the territory management data (i.e. maps, assignment rules with Salesforce.com)
  • Working with leadership to create and manage complex workflow rules, data validation, and triggers
  • Develop training content and deliver training classes for new hires as well as existing team members on changes to system.
  • Serve as primary support for all teams to assist with questions on internal systems and workflows
  • Document and maintain potential new solutions or enhancements to existing solutions, as well as document business processes, and functional requirements
  • Work in collaboration with Finance and Legal to track and maintain sales agreements and other deal requirements
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed
  • Expand use of Salesforce.com – attend planning meetings, assist with determining if /how salesforce.com can be used in new ways as opposed to purchasing a new internal system
  • Be the company SME on Salesforce.com

Requirements/Qualifications:

  • 2- 3 years of Salesforce administration experience
  • 2 year of sales, marketing, and/or CRM experience, especially with a familiarity with business to business processes and sales cycles
  • Salesforce.com certified Admin preferred
  • A high proficiency in Microsoft Office, including Outlook Word, Excel and PowerPoint
  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems
  • A high proficiency in Microsoft Office, including Outlook Word, Excel and PowerPoint
  • Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team
  • Proven ability to utilize Salesforce.com as a sales analysis tool
  • Permanent work authorization in the US.

Business Development Representative

We are looking for enthusiastic professionals who want to work in a fast-paced, lively high-tech company in a team environment. As a Sales Development Representative (SDR) you will be responsible for generating interest in Passageways by creating, contacting, and qualifying Marketing-generated leads using the best tools available. Your high-quality leads goal is directly related to time on job and team goals. The ideal candidates will be self-motivated and cool-tempered, and have excellent communication and interpersonal skills, and have ability to quickly learn about products and services and describe them to prospects.This role is aligned to a development path for an Account Manager position. If making an impact at a fast-growing, award-winning, highly reputable tech company appeals to you, apply today.

This position reports to Passageway’s Director of Business Development at our Lafayette headquarters – if you’re hungry to make an impact in the fastest growing tech startup in the industry, please apply.

Report to: SDR Manager

Location: Headquarters (Downtown Lafayette, IN)

Compensation: Competitive base salary + commission + health benefits

Essential Functions

  • Exceed monthly Sales Qualified Leads
  • Strategize with team to improve processes and share best practices
  • Initiate conversations with potential clients via phone and email
  • Create and manage a pipeline of prospects

Requirements & Qualifications

  • Excellent written and verbal communication skills
  • Ability to learn complex systems or products
  • Bachelor Degree (preferred) or equivalent work experience
  • Experience selling SaaS products (preferred)
  • Familiarity with SalesForce and Google Apps
  • Driven and self-motivated
  • Wants to win individually and as a team
  • Very organized and detailed oriented
  • Can work independently and in a team environment
  • Speaks clearly and persuasively in all situations
  • Active listener and retains information
  • Receptive to feedback and coaching
  • Permanent work authorization in the US

 

Sales Account Executive

Imagine what you could do here. At Passageways, having big ideas is not only encouraged, they also have a way of becoming great products, services, and customer experiences. Those who bring passion and dedication to their job help us chart the path forward as well as grow our customer base across the world. 

We are a rapidly growing software company that has built our success on relationships, with both our customers and our employees. We know that even in the technology field, it's employees that make a business thrive. At Passageways you’ll find fantastic people whose skills and passion have gotten us to where we are today, and we’re looking for more fantastic people to get us where we want to be tomorrow.

Key Activities:

  • Win sales opportunities for the company.
  • Deliver incredible value and industry-leading solutions to our customers.
  • Grow our client base, working with an annual revenue target from a list of assigned accounts and/or territories.
  • Prospect for customers, follow-up on marketing leads, understand customer business challenges, consult with customers on solutions, and advance opportunities through the sales pipeline.
  • Share best practices, knowledge and advice with your peers and business associates.
  • Attend industry conferences/exhibitions (less than 10% travel required).

Requirements:

  • Confidence – you know you can do anything you set your mind to.
  • Accountability – you will own your sales territory like it’s your own business.
  • Coachable – you continuously look to improve your skills and seek out feedback.
  • Successful – you like accomplishment, to push yourself, to achieve and exceed your goals.
  • Empathetic – you honestly enjoy meeting, learning about, and building relationships with people.
  • Communicator – you are articulate and deliberate with your words, both spoken and written.
  • Experience – you’ve learned the skills and gained the knowledge to be a top sales performer.

Benefits:

  • Top industry compensation plan – base pay with liberal commission and uncapped earnings.
  • Continuous solution training, sales instruction, and personal development programs.
  • Career advancement opportunities with professional development coaching.
  • Company provided equipment (laptop, phone, software, etc.) and state-of-the art sales tools.
  • Flexible work from home, work from office, environment.
  • Employment with a growing, fun, and philanthropic-minded company where accomplishments are recognized, opinions are valued, and efforts are rewarded.

Perks of Working Here

401(k)       
Health Benefits
Parental Leave
401(k) Matching
HSA/IRA
Contributions
Happy Hours
Casual Dress
Generous
Vacation Time
Volunteer
Opportunities
Snacks & Drinks
Paid Sick Time
Time Off
To Volunteer

We'd Love to Hear from You

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