• By: Passageways
  • September 3, 2019
Reading Time: 2 minutes

ICBA Master SmallThis blog post is the first in a three-part series. See part 2 here (part 3 coming soon). 

Key Takeaways

  • Board members feel they are under heightened scrutiny.
  • Information accuracy and reliability are the most challenging issues directors face.
  • Directors eagerly want to use technology to make their meetings more effective.

With increasing responsibilities for oversight and governance, it has become clear that boards of directors play a critical leadership role in today’s business world.

In a recent survey conducted by research firm Avannis and the Independent Community Bankers of America, we asked Board Directors, Executives, and Administrators to assess their board meeting experience. We wanted to know how technology was influencing their boards, how they use board software, and where they see technology shaping the future of their work. 

The results showed board members feel they are under heightened scrutiny. What’s more, information accuracy was the most common challenge the group said they faced, with information reliability coming in a close second. What wasn’t atop their list is equally striking: information overload ranked dead last in the survey of concern.

What issues do Board Directors find most challenging? You may be surprised by the answer. Read here: Tweet This
Issues Directors Find Most ChallengingIssues Directors Find Least Challenging
1. Information accuracy1. Information overload
2. Information reliability2. Board engagement
3. More strategic meetings vs. operational3. Communication outside the Board

 

The picture is clear: it is not the quantity of information directors find challenging, but rather the quality. They want more accurate and reliable information of all kinds.

Indeed, many of the remedies directors suggested to improve the overall board experience spoke not to quantitative needs, but qualitative. According to the Avannis survey, 78% of respondents said incorporating technology into the boardroom was important and 51% indicated that their board was excited about trying new board technology solutions. The conclusion is undeniable: Directors want to use technology to make their meetings more effective, to give them additional context around deliberations, and to aid in their decision-making process. Not to simply add more technology for technology’s sake – but instead as a remedy. They want technology to help acquire better information, better improve their workflows, and to aid during their deliberations.

Stop assuming Boards of Directors are tech-averse. New survey: 51% say their board is EXCITED about new technology. Full details here: Tweet This

Among the top suggestions on what would improve the board meeting experience:

  • Streamlined document review
  • Earlier availability of documents
  • Remote attendance/video conferencing
  • Less paper/more digital
  • More focused/timely meetings
  • Better preparation by board members
  • More focus on strategy
  • Better or more communication and interaction
  • Input from outside specialists
  • More/ongoing training

The survey touched on more than just top concerns. In part 2we’ll explore what directors see as the underlying problem with their board meetings (and what it isn’t).

What To Do Next

About The Author

Passageways
Passageways
Passageways is a SaaS provider of collaboration solutions for boards and employees. OnBoard is a board governance solution, designed to improve collaboration for directors and administrators throughout the meeting life cycle. OnSemble's a lovable, drag and drop, Employee Intranet that connects an entire workplace to one central collaboration hub, builds your culture, and inspires employee engagement.